THE WINDOW WASH COMPANY USE THEIR OWN CUSTOM-BUILT
PURIFIED WATER-FED POLE WINDOW CLEANING SYSTEMS
HOW DOES IT WORK?
OUR MACHINES PRODUCE PURE WATER EITHER BY PASSING TAP WATER THROUGH RESIN CRYSTALS DE-IONISING IT, OR THROUGH A SPECIAL OSMOSIS MEMBRANE TO EXTRACT THE MINERALS FROM THE WATER (IT IS THESE MINERALS THAT LEAVE A RESIDUE ON THE GLASS). THE PURE WATER IS THEN STORED IN A TANK ON OUR VEHICLE, WHERE IT IS PUMPED AND PASSED THOUGH A HOSE, UP A POLE, TO THE BRUSH HEAD AND ONTO THE GLASS. IT IS THE COMBINATION OF FRICTION FROM THE BRUSH BRISTLES AND THE STRENGTH OF THE PURE WATER THAT CLEANS THE WINDOWS. THE BRUSH IS HELD A FEW INCHES AWAY FROM THE GLASS AND AFTER RINSING FROM TOP TO BOTTOM, THE WINDOWS ARE LEFT TO DRY NATURALLY, STREAK FREE.
MY WINDOWS HAVE BEEN LEFT WET, IS THAT NORMAL?
YES, BUT YOU DO NOT NEED TO WORRY. THE WATER THAT WE USE HAS BEEN PURIFIED AND DE-IONISED. PROVIDING THE DIRT HAS ALL BEEN REMOVED, YOUR WINDOWS WILL DRY, STREAK FREE AND PERFECTLY CLEAR.
I'M NOT CONVINCED, DO YOU GUARANTEE YOUR WORK?
YES WE DO. FIRSTLY, WE DO NOT ASK OUR CUSTOMERS TO PAY FOR THEIR CLEAN UNLESS THEY ARE COMPLETELY SATISFIED. IF THE WINDOWS HAVE DRIED AND YOU ARE DISSATISFIED WITH THE RESULTS, WE WILL RE-CLEAN THEM FREE OF CHARGE, PROVIDED YOU HAVE CONTACTED US WITHIN 72 HOURS.
WHAT ARE THE ADVANTAGES AND BENEFITS OF THE POLE FED SYSTEM?
THERE ARE A NUMBER OF ADVANTAGES:
- SAFER - USING HIGH REACH POLES MEAN WE SPEND LESS TIME ON LADDERS, THUS COMPLYING WITH TODAY'S NEW HEALTH AND SAFETY RECOMMENDATIONS.
- EFFICIENCY - THE FINISHED RESULT USING PURE WATER IS PERFECTLY CLEAR, STREAK-FREE GLASS
- ACCESS - PREVIOUSLY INACCESSIBLE WINDOWS and VELUX OPENINGS ARE OFTEN CAPABLE OF BEING CLEANED USING HIGH REACH POLE SYSTEM.
- OTHER SURFACES - CLEANING OF COMMERCIAL SIGNAGE, CANOPIES, CLADDING AND SOLAR PANELS CAN ALL BE ADDRESSED USING THE WATER-FED POLE SYSTEM.
- DAMAGE - AVOIDING tHE USE OF LADDERS STOPS POTENTIAL DAMAGE TO LAWNS, PLANTS AND ARTIFICIAL GRASS SURFACES.
- PRIVACY - WORKING FROM THE GROUND REDUCES DISTURBANCE AND ENSURES PRIVACY.
- CHEMICAL FREE - NO USE OF DETERGENTS OR CLEANING FLUIDS - HENCE AN ENVIRONMENTALLY FRIENDLY APPROACH!
- NO HEIGHT RESTRICTIONS - OUR POLE SYSTEM CAN BE USED TO CLEAN RESIDENTIAL WINDOWS UP TO 4 STOREYS.
IF MY WINDOWS STAY CLEANER FOR LONGER, WHY DO COME EVERY 6 WEEKS?
WE AIM TO ENSURE THAT YOUR WINDOWS ARE CLEAN ALL YEAR ROUND. WE KNOW THAT WITH THE EXCEPTION OF THE VERY FIRST CLEAN, WITH A PLANNED AVERAGE 6 WEEK GAP, YOUR GLASS WILL REMAIN PRISTINE AND SO WE PRICE ACCORDINGLY. THE LONGER THE GAP BETWEEN OUR VISITS, THE DIRTIER THE GLASS COULD BE, THE LONGER IT WILL TAKE AND THE PRICE WOULD HAVE TO REFLECT THIS.
CAN YOU OPERATE YOUR WFP SYSTEM IN ALL WEATHERS?
PRETTY MUCH SO! AS LONG AS IT IS NOT TORRENTIAL RAIN, DANGEROUSLY WINDY OR THE WATER COULD FREEZE, WE CAN STILL CLEAN YOUR WINDOWS, RAIN OR SHINE!
CAN YOU CLEAN WINDOWS USING THE TRADITIONAL BLADE METHOD?
ALL OF OUR STAFF ARE TRAINED TO USE BOTH WFP AND TRADITIONAL CLEANING TECHNIQUES. IF YOU REQUIRE A TRADITIONAL CLEAN WE WILL ASSESS THE SAFETY AND QUOTE ACCORDINGLY. MOST INTERNAL CLEANS WILL BE TRADITIONAL. THERE IS NORMALLY AN ADDITIONAL CHARGE FOR THIS SERVICE.
WHY IS IT MORE EXPENSIVE TO CLEAN WINDOWS USING THE OLDER TRADITIONAL METHOD?
wFP IS QUICKER, SAFER aND NO CLEANING LIQUIDS ARE REQUIRED.
HOW HIGH CAN YOU CLEAN WITH WFP?
THE LONGEST POLES WE UTILISE ENABLE US TO CLEAN WINDOWS AND SURFACES UP TO A HEIGHT OF 4 STOREYS (APPROX 65FT).
hOW OFTEN DO YOU CLEAN WINDOWS IN MY AREA?
MOST OF OUR CUSTOMERS REQUIRE THEIR WINDOWS TO BE CLEANED EVERY 6 WEEKS, HOWEVER WE WILL QUOTE TO SUIT.
HOW MUCH DO YOU CHARGE?
THERE ARE SEVERAL FACTORS TO CONSIDER WHEN PRICING INDIVIDUAL PROPERTIES AND WE ARE HAPPY TO SURVEY AND THEN PROVIDE A NO-OBLIGATION QUOTATION IN WRITING. TO BOOK AN APPOINTMENT CALL TODAY OR REQUEST A QUOTE USING THE 'CONTACT US' PAGE.
I AM NORMALLY OUT DURING THE DAY, WHAT METHODS OF PAYMENT CAN I USE?
WE ALWAYS LEAVE AN INVOICE WITH OUR CONTACT AND BANK DETAILS FOLLOWING EACH CLEAN. YOU CAN SEND US A CHEQUE OR USE BACS TRANSFER. REGULAR CLIENTS MAY CONSIDER SETTING UP A DIRECT DEBIT IF THAT MAKES THINGS EASIER TO MANAGE.
DO YOU OFFER OTHER SERVICES?
YES. WE ALSO PROVIDE A VALET SERVICE FOR FASCIAS, SOFFITS, GUTTERS, CONSERVATORIES, SOLAR PANELS, CLADDING ETC. IN ADDITION TO THE WATER-FED POLE CLEANING WE ALSO USE THE LATEST HIGH REACH GUTTER VAC SYSTEMS TO CLEAR GUTTERS AND VALLEYS OF BUILT UP DEBRIS. OUR GUTTER VAC SYSTEMS USE A WIRELESS CAMERA facility TO ENSURE WE CAN SEE AND OFFER THE BEST RESULTS!
